Spokane Housing Authority (SHA) faced the challenge of digitizing their tenant files for use in their new document management system and to allow their employees to access files from home. DocuDriven scanned the files onsite while allowing the housing authority to have access to files throughout the scanning process. After finishing the initial project, SHA hired DocuDriven to complete an additional scanning project. “With DocuDriven, I cannot emphasize enough the professionalism and integrity they brought to the table and would have no hesitation recommending them to any agency regardless of industry for their document imaging needs.”

Bristol Bay Native Corporation (BBNC) has worked on multiple large-scale projects with DocuDriven, including scanning, optimization, and more. Lisa Andrus, BBNC’s Records Management Information (RMI) Department Manager stated, “I have 100% trust in DocuDriven’s ability to help optimize our processes and procedures. I will continue to reach out to them for projects which I do not have resources to take on internally. Their reporting is incredibly thorough, and deliverables are always on time. Furthermore, they are personable, caring and easy to work with…. I am already working with DocuDriven on our next project and anticipate that I will continue to rely on them for guidance, support, large project management throughout my tenure here at BBNC.”

Prestige Care provides Assisted Living Facilities and Nursing Home Services throughout the western U.S. and receives approximately 2,000 bills a month at their Central Support Services location. DocuDriven helped Prestige Care implement one of their Accounts Payable Solutions reducing the “time to process an invoice by 57%,” according to Dan Porter, CEO. “[The] AP team has saved 2,912 hours annually using DocuDriven’s systems and services…We can process and find our bills quicker and easier,” said Tyler Nelson, Cash Manager & AP Supervisor.

The Oregon Department of Transportation (ODT) had many years worth of paper documents stored in file cabinets that needed to be digitized to create more efficiency for today’s employees. “Bruce and the team at DocuDriven helped ODOT Region 3 make our file cabinets relevant again. Years of paper files were converted to digital in a matter of weeks. DocuDriven was responsive and helpful as we built a collaborative scope. They delivered a quality product on a tight timeline, within budget. Thanks, DocuDriven!”

The Portland Firefighters’ Association had filled their storage space with old papers and needed to transition to a paperless system. DocuDriven scanned their paper files and helped them begin accessing documents digitally. With the new digital system, the employees use the word search feature to find the documents they need and they have confidence knowing the scanning was done correctly. According to Travis Chipman, Secretary & Treasurer, they received “the friendliest, customer driven attitude with a reasonable price.”

“In our industry, sometimes getting access to subpoenaed records means we can’t take them offsite. That’s no problem for DocuDriven because they’ll bring their team and scanning equipment to the documents,” stated Shelly Gleason, Litigation Paralegal for Lee & Hayes. The double review process that DocuDriven completed ensured accuracy and quality control for client files. Shelly also added that, “if I have a rush job, [I know] they will put additional people on task to ensure accurate completion by the target date.”

The Ronald McDonald House Charities of Idaho, Inc. chose to have DocuDriven scan their hardcopy files to allow their employees to access files more easily and keep more accurate records. “We still had the requirement to complete our annual audit and because we had all our 2019 payables scanned, I was able to get the required information to the auditors without delay or being in the physical office,” reported Ramona Dopps, Data and Administrative Director.

Casey Fenner, of the HR department at West Linn Wilsonville School District said, “DocuDriven takes the time to help us create new scanning processes that allow us to move much faster through our work, freeing up valuable lost time.” Sometimes their document needs are unique, but “DocuDriven has been able to consistently provide creative solutions to meet each of them.”

The Sean O’Halloran Trust used DocuDriven to scan their files. Lillian Parker, of the foundation, later reported, “I found it easy to navigate [the scanned files] and conduct searches using various criteria. Having prior knowledge of the condition of the client paper files, I was impressed with the quality of the scanned files and the results they yielded. I sincerely appreciate the excellent work you have done.”

Seafood Producers Cooperative (SPC) was struggling to find paper files in a timely manner inside their large storage facility and they frequently encountered errors with their invoice management process. Sherri Willand, the Accounts Receivable Administrator, explained, “We could no longer grow as a sustainable company if we continued to be inundated with paper.” SPC worked with DocuDriven to begin inputting files in PaperVision. Over time, DocuDriven scanned more than 600,000 client files and SPC was able to switch over to PaperVision’s secure online invoice and client file management system.

The Amalgamated Sugar Company had an overwhelming number of paper files that slowed down work processes and took up too much space, and they needed to create an online system for their Accounts Payable documents. “What is the main reason we put this off so long? We thought it would take a long time, and have a high cost, to have someone else scan all our important documents. DocuDriven made both issues disappear,” said Linda Sue Graff, the company’s AP Supervisor.