Case Study
Bristol Bay Native Corporation (BBNC) sought to streamline its document management processes but faced significant challenges due to limited resources and outdated technology. DocuDriven stepped in to transform their document handling and enhance compliance.
“I have 100% trust in DocuDriven’s ability to help optimize our processes and procedures.”
— Lisa Andrus, Records Manager, BBNC
“I am already working with DocuDriven on our next project and anticipate that I will continue to rely on them for guidance, support, and large project management throughout my tenure here at BBNC.”
— Lisa Andrus, Records Manager, BBNC
BBNC was confronted with a complex document optimization project that involved comparing numerous electronic and physical document repositories. The primary goals were to:
Additionally, BBNC recognized the need to upgrade its document capture technology to align with these new processes, ensuring sustainable growth and efficiency in future document handling.
Lisa Andrus, the Records & Information Management (RIM) Department Manager, had a prior successful collaboration with DocuDriven on a document management assessment project. Recognizing the potential for success, she reached out for assistance with the new challenge.
DocuDriven’s advanced team promptly visited BBNC to set up a small test environment. They analyzed existing repository issues and provided a comprehensive report with actionable insights. After reviewing the findings, BBNC chose to partner with DocuDriven to implement key recommendations.
To optimize BBNC’s processes, DocuDriven temporarily expanded its workforce both on-site and remotely, installing necessary document capture software to support the new automated methodology.
With DocuDriven’s dedicated team working both on-site and remotely, BBNC successfully achieved significant outcomes:
Lisa Andrus commented, “The project results were extremely helpful in highlighting inconsistencies in managing our shareholder records. The findings were backed up with statistical data and examples that we could present to Executive management and the Board. Additionally, DocuDriven provided recommendations for next steps, strengthening our case for more stringent management of our shareholder records.”
Bruce Randall, CEO of DocuDriven, shared, “Our companies experienced many positive interactions while addressing BBNC’s unique document needs. We’ve established a trusting relationship that will last for years.”
Throughout the project, BBNC’s scope of work evolved. DocuDriven demonstrated flexibility, adapting to these changes while completing the project within the necessary timeframe. Lisa Andrus noted, “DocuDriven was consistently transparent. Bruce was always quick to reach out via text or email to address questions and resolve issues as they arose.”
At DocuDriven, we take the overwhelming out of records management by creating order out of chaos. Whether you have decades of paper boxes, oversized maps, or a messy cloud transition, we help you cull what you don’t need and make your vital data searchable and easy to find.
With over 30 years of experience and modern tools, our teams deliver fast, flexible, and transparent service with no hidden fees. We are the partner that gets it done right—on time and on budget.
When records accuracy, accountability, and scale matter, organizations choose DocuDriven.
Managing your information should never hold your organization back. Partner with DocuDriven to gain full visibility into your records, and make your files work for you.
